Legal
Subprocessors
Plain-language summary on top, full text below. If you need a signed version on headed paper, email legal@kaldros.com. Effective 2026-04-21
The third parties we use to deliver the service. We notify customers before any material change, at least 30 days in advance.
| Vendor | Purpose | Region | Transfer basis |
|---|---|---|---|
| Hetzner Online GmbH | Primary hosting · Postgres · Redis · PM2 | EU | No extra-EU transfer |
| Google Cloud · Vertex AI | LLM inference (Gemini 2.5 Flash / Pro) | EU | Zero retention configured contractually |
| Anthropic | Escalation LLM inference (Claude Sonnet) | EU (Dublin) | Disabled by default; opt-in only |
| Fastmail Pty Ltd | Transactional email (magic-link, invites) | AU | SCCs + supplementary measures |
| Stripe Technology Europe | Billing · card / SEPA / wire | IE (EU) | No extra-EU transfer |
| Let’s Encrypt (ISRG) | TLS certificate issuance | US | Public-cert issuance only; no customer data |